Secure payment

Payments by Bank Card via Paybox: Credit Card, Visa, Mastercard, and American Express: 

Payments with these cards are done through Paybox, our secure system which is TSL certified. 

The connection between the customer and the PAYBOX server is established in HTTPS, a secure protocol that encrypts all information exchanged.

At no point do your bank details appear clearly. This protection protects the information sent over the internet and guarantees the customer that the card number cannot be intercepted clearly by a third party during the transfer to the PAYBOX secure server. 

The PAYBOX homepage informs the customer about their transaction, confirming the name of the business (which guarantees that the transaction has been authenticated). When the customer is redirected to the payment confirmation page, the beginning of the website address “http://www” displayed at the top of the screen changes to “https://www”. The “s” that follows “http” shows that the communication is protected. A closed padlock appears next to the URL in the search bar.

 

SECURE PAYMENT BY BANK CARD 3D Secure:

 This gives an extra level of security to your online transactions by asking you to enter an authentication code or personal detail (which varies depending on the bank) in order to allow the bank to identify you and complete the operation. This measure aims to reduce the risk of fraudulent usage of your card. In case of loss or theft, for example, you card could not be used without the entry of this information as a form of identification. 

To pay for an order on our site with 3D Secure: Enter your card number, expiry date and the last three digits of the cryptogram on the back of your card. You will then be automatically redirected to your bank’s security page, which will ask you to enter an authentication code (often sent by SMS). Once the code has been validated, you will be returned to our shop to see confirmation of the payment validation.

 Your order will only be accepted once the card payment has been approved. The order cannot be saved in the case of rejection.

 

Secure Payments by Card via Paypal: 

With Paypal, your financial information is never given to us.

In effect, Paypal encrypts and protects your card number. You can pay through your Paypal account (if you already have one or create a new one).

Via Paypal, you can also pay with the card of your choice: Credit Card, Visa, Mastercard, Cofinoga, etc.

Your order will only be accepted once Paypal has approved the transaction. The order cannot be saved in the case of rejection.

 

Payments by cheque and Kadéos gift cards:

We only accept cheques from France. For these two payment methods, the process is longer as we will only send your order once your cheque has been received (you can complete your gift card payment with a cheque). 

Cheques can be sent to the following address: Foie Gras Grolière - Service Internet - BP 24 - 24260 LE BUGUE

 

Payments by bank transfer:

 Our website allows you to complete payment for your order by bank transfer. We will process your order as soon as the payment is received.

  

Your order will be cancelled in the following cases: 

If your order is refused online,

If we do not received any payment by cheque or transfer in the days following the placement of your order on our website,

If we suspect fraud,

If previous payments have been unpaid